1. What is included in a kit?
Kits Include:
Pattern
All supplies needed for banner construction, including fabric, trim, MiracleBond™ adhesives, etc. (does not include thread)
Color changes are available for $20 each
All Kits come with heat-sensitive Clear MiracleBond™ already applied to all of your foreground fabric pieces! Your benefits: saving time and creating a better look
Ideal for someone who doesn't want to spend valuable time shopping for banner supplies, Kits come complete and ready to assemble. We provide the banner supplies; you provide the sewing machine, thread and creative direction. Our banners are created with our supplies in mind. For best results, we strongly recommend a Kit to anyone desiring to make one of our designs.
2. Why can't our Church (or organization) set up an account so that we may charge our purchases?
Answer:
We strive to keep our costs down so that we can keep our product as affordable as possible. Setting up an in-house collection department would greatly increase the amount we would have to charge our customers.
We only offer terms to government organizations. Please call for details.
3. Do you rent banners?
Answer:
No. Banners are easily damaged if they are transported a great deal.
4. When will I receive my order?
Answer:
Orders are usually shipped 48 hours after payment. The shipping time can be from three to seven days depending upon how far you are from Nashville, Tennessee. During peak times (Christmas, Easter, Fourth of July) shipping times may be affected by volume. It is always best to order your purchase well ahead of time. Expedited shipping is available for an additional charge.
5. I bought some kits and have decided I cannot make them. May I return them and have them made into banners?
Answer:
Yes. Just make sure to call our customer service department to make arrangements to have the product shipped back to us. We will apply what you paid for the kits to the premade banner price. We require four to six weeks to complete premade banners unless you check with the sales or customer service department. They may be able to give you a shorter production time.
6. I bought a pattern but have decided that I would like to have the kit. Could I buy the kit without the pattern?
Answer:
Yes. We will deduct the cost of the pattern from the kit.
7. I am not sure about the fabric, do you send samples?
Answer:
We sell sample cards for each type of fabric in the catalog or website. We have done our best to make the catalog reflect the true color of the fabric. The fabric colors you see on the website may vary from monitor to monitor.
8. I like your banners, but I would like to choose another color.
Answer:
Color changes are available for embellished and some screen printed banners. Check the catalog or website for color change options. Some screen-printed banners are only available in one color.
9. What is the difference between a lined and unlined banner?
Answer:
A lined banner is made with two pieces of fabric sewn together. An unlined banner is a single piece of fabric hemmed at the edges.
10. I would like to have one of your banners made, but I would like to use another language for the wording.
Answer:
We are always happy to do banners in other languages. Just provide us with the written text when placing your order for a kit or premade banner.
11. Is MiracleBondTM sold in stores?
Answer:
No. MiracleBondTM is an exclusive creation of PraiseBanners®. It is only sold through our catalog and website. Any unauthorized use of the MiracleBondTM name or pictures is an infringement upon the trademark.
12. My MiracleBondTM is not sticking.
Answer:
Sometimes you need to apply more heat. It is always best to use a "test" swatch and experiment with different heat settings and pressing time. Some MiracleBond™ has white release paper on it, be sure you have removed the white release paper before you start ironing.
13. Do you ever have sales?
Answer:
Yes. We do run specials on regular as well as irregular merchandise. We notify customers via e-mail. If you would like to be notified of our sales, you may sign up in the E-Mail Partners section of this website.
14 My church is on a limited budget, may I copy your designs?
Answer:
No. All designs are exclusively copyrighted by PraiseBanners®. Copying artwork is illegal.
15. May I come visit your Headquarters at PraiseBanners®?
Answer:
If you would like to visit, please call first. We want your visit to be a pleasant one, but there are certain times when we are extremely busy.
16. I am having trouble with the shopping cart, it won't let me buy anything.
Answer:
If you are having trouble with the shopping cart, please check to see if your browser accepts cookies. While cookies are not used on the main site, our shopping cart uses cookies to track IP addresses for security purposes. The purpose of tracking an IP address is to protect both you, the consumer, and PraiseBanners® from fraudulent use of your credit card.
Again, you can browse the products and pages on the main site with a cookie disabled browser. However, if you want to purchase something, you will have to enable cookies.
For help on adjusting your settings, click here.
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